Turn the feature on
A Rep Data admin enables Spend Gating for the account in Accounts Management, in the Spend Gating section, with the Enable Spend Gating toggle. The toggle does not enforce gates until setup is complete:- Every Business Unit has a Spend Threshold
- At least one Budget Approver is assigned
Spend threshold and funded level
Limits are set on the Business Unit, not as one shared pool for the account. Client-facing name is Business Unit.
Each project tagged to a Business Unit is funded up to that unit’s threshold on its own. Launching several projects does not draw down one shared Business Unit balance.
Lowering a Spend Threshold applies to projects funded after the change. It does not reduce the funded level of projects that were already funded.
The threshold uses the Business Unit currency.
Configure Business Units
When Spend Gating is on, the Business Unit table shows the spend settings. People with the Business Unit configuration permission can edit them. Account admins have that permission by default. It can also be granted to other users, and it applies only on the account where it is granted.1
Open the Business Unit
Create or edit the Business Unit. A new Business Unit starts with every current Budget Approver selected.
2
Set the Spend Threshold
Enter the currency amount. The Business Unit cannot be saved without a threshold while gating is enabled.
3
Confirm Budget Approvers
Keep the full list or remove people so only the right approvers remain. The Business Unit cannot be saved with zero approvers. Requests for that Business Unit go only to the approvers on its list.
4
Set the escalation timeout
Set how many hours a request can sit before it escalates. The default is 24 hours. At the timeout, account admins receive one escalation notice. The request stays open and can still be decided.
User permissions
These user settings appear only when Spend Gating is enabled for the account.
Both permissions are per user and per account. A person with access to more than one account can manage Business Units or approve requests only on the accounts where the permission is on.
Create a project
When Spend Gating is on, project creation asks for the Business Unit and two extra fields.
The Requested Budget helper text uses the selected Business Unit’s threshold. Changing the Business Unit before you save updates that helper text.
The Business Unit can be changed until the project goes live or a budget request is sent. After that it is locked. Research Docs stays editable. It is a pointer, not a budget control.
A project has one open budget request. A later ask updates that request (new amount, approvers notified again). It does not create a second open request. One approval covers the work held on that project, up to the granted maximum.
Project budget line
With Spend Gating on, project pages show spend against the cap: estimated spend, the denominator (approved maximum, or the Spend Threshold if none has been granted), a progress fill, and remaining headroom.- The fill turns amber at 85% of the denominator
- When an approved maximum exists, a mark shows where the original funded level sits
- Request Budget opens the budget request from the project
Launch and field to the funded level
On launch, Research Desk compares cumulative spend plus the cost of the action to the effective budget.
The pause check runs about every 15 minutes, so a project can spend a short way past the cap before it pauses.
Further over-budget launches while a request is open use that same open request. One approval releases the held work that fits under the granted maximum.
Resume after the cap
The same budget check runs when you relaunch or resume a project. If project spend is already over the maximum budget, further launches are blocked — including Scheduled Launch — until a higher budget is approved. There is no remaining funded amount to field into. Use Request Budget on the blocked launch state to open the request modal. If spend is still under the maximum, surveys and sources can launch. They still pause if they later reach the cap.Approve or deny a request
Approvals appears in the navigation (checkmark icon) for users with the Budget Approver permission.
On a request you can:
- Approve — the amount starts as the requested budget. You can enter any other positive amount. That amount becomes the project’s enforced maximum immediately.
- Deny — a comment is required. The funded level does not change, and live fielding is not interrupted. The researcher can revise the request and send it again.
Emails
Messages come from Research Desk Budget System (clientsuccess@repdata.com).
The request email links approvers to the review screen and includes the Research Docs value when the project has one. The denied email includes the approver’s comment. The paused email tells the requester that fielding resumes when the request is approved. No separate action is required to restart.
