Accessing Admin
Select Admin in the left navigation bar. You need admin permissions to see this section.Creating a new user
1
Open Admin
Click Admin in the navigation bar.
2
Click New User
Opens the user creation form.
3
Enter account details
Set the username to the recipient’s email address. Fill in remaining required fields.
4
Save
The new user receives an account creation email from clientsuccess@repdata.com with setup instructions.
Permissions
Account permissions control which projects, accounts, and actions a user can access. Permissions are assigned at the account level.
Contact your Rep Data representative to adjust permission tiers beyond standard admin capabilities.
Redirect security keys
If your account uses redirect hashing, the secret key used to generate hash values (hk) is issued in the Admin section.
- Keep secret keys confidential — they validate return redirects from your survey platform
- Contact clientsuccess@repdata.com if you need hashing enabled or do not see the Enable Hashing on Return Redirects option on surveys