> ## Documentation Index
> Fetch the complete documentation index at: https://docs.repdata.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disqualify Respondents Based on Postal Code

> This article outlines how to disqualify respondents based on a postal code list.

SightX allows you to disqualify respondents whose zip codes are not found on a specific list. Read on to learn how.

**Step 1: Add a question to collect postal code in your survey**

1. Add the **Contact Info** question type to your survey. You'll need to use this question type to set up the disqualification logic later.

<img src="https://mintcdn.com/repdata/F7AD5oQZ8UbX4M_Z/public/sightx/knowledge-base/disqualify-respondents-based-on-postal-code-group-2.png?fit=max&auto=format&n=F7AD5oQZ8UbX4M_Z&q=85&s=5f018c84726da0823f8f416f60700152" alt="Group 2" width="670" height="286" data-path="public/sightx/knowledge-base/disqualify-respondents-based-on-postal-code-group-2.png" />

2\. Select the fields you want to show to respondents, making sure to include the Postal code.

<img src="https://mintcdn.com/repdata/F7AD5oQZ8UbX4M_Z/public/sightx/knowledge-base/disqualify-respondents-based-on-postal-code-screenshot-2026-02-26-at-7.25.45-am.png?fit=max&auto=format&n=F7AD5oQZ8UbX4M_Z&q=85&s=cb7355f1ca5b6d595c96f9721d3b2f41" alt="Screenshot 2026-02-26 at 7.25.45 AM" width="670" height="313" data-path="public/sightx/knowledge-base/disqualify-respondents-based-on-postal-code-screenshot-2026-02-26-at-7.25.45-am.png" />\
The default label is shown in the text box; you can edit the text to change the field label that respondents will see in the survey.
3\. Set postal code validations: you can set up validations so that respondents are required to input a valid postal code from their country. If validations are enabled, respondents who enter a postal code that is not a valid postal code in their country will see an error and not be able to proceed in the survey until they enter a valid code.

1. If all survey participants will be from a single country: Select the country to validate postal codes from in the dropdown. If you do not want validation, choose the “Do not validate” option in the list.

<img src="https://mintcdn.com/repdata/F7AD5oQZ8UbX4M_Z/public/sightx/knowledge-base/disqualify-respondents-based-on-postal-code-screenshot-2026-02-26-at-7.29.54-am-1.png?fit=max&auto=format&n=F7AD5oQZ8UbX4M_Z&q=85&s=271c4dae23808b0c20876be475f41e30" alt="Screenshot 2026-02-26 at 7.29.54 AM 1" width="670" height="455" data-path="public/sightx/knowledge-base/disqualify-respondents-based-on-postal-code-screenshot-2026-02-26-at-7.29.54-am-1.png" />

2. If respondents will be from more than one country: Select the checkbox next to the “Country” field to show respondents a dropdown to select their country. Postal codes will be validated based on the country chosen. If you do not want validation, toggle the option to OFF.

<img src="https://mintcdn.com/repdata/F7AD5oQZ8UbX4M_Z/public/sightx/knowledge-base/disqualify-respondents-based-on-postal-code-screenshot-2026-02-26-at-7.30.05-am-1.png?fit=max&auto=format&n=F7AD5oQZ8UbX4M_Z&q=85&s=bdf59664f8411e103e5d34f14e725e05" alt="Screenshot 2026-02-26 at 7.30.05 AM 1" width="670" height="423" data-path="public/sightx/knowledge-base/disqualify-respondents-based-on-postal-code-screenshot-2026-02-26-at-7.30.05-am-1.png" />

**Step 2: Set disqualification logic**

1. Navigate to the **Logic page** , find the contact info question and click “add logic”.

<img src="https://mintcdn.com/repdata/F7AD5oQZ8UbX4M_Z/public/sightx/knowledge-base/disqualify-respondents-based-on-postal-code-screenshot-2026-02-26-at-7.28.45-am-1.png?fit=max&auto=format&n=F7AD5oQZ8UbX4M_Z&q=85&s=d91d27d934ba54fbc1f62763c6e33293" alt="Screenshot 2026-02-26 at 7.28.45 AM 1" width="670" height="339" data-path="public/sightx/knowledge-base/disqualify-respondents-based-on-postal-code-screenshot-2026-02-26-at-7.28.45-am-1.png" />\
Be sure that the dropdown selections are “Question”, “This question” and “Postal code”.
2\. If you have a list of postal codes that *should* qualify for the survey, choose the “Is Not” logic operator.\\

<img src="https://mintcdn.com/repdata/F7AD5oQZ8UbX4M_Z/public/sightx/knowledge-base/disqualify-respondents-based-on-postal-code-group-4.png?fit=max&auto=format&n=F7AD5oQZ8UbX4M_Z&q=85&s=d9f3a53cf73a75df71b7c9dc27d7d92a" alt="Group 4" width="670" height="268" data-path="public/sightx/knowledge-base/disqualify-respondents-based-on-postal-code-group-4.png" />

3\. Paste the codes in the input box with one code per line. You can copy and paste an entire list from a word doc, excel, text, or csv file, as long as the codes are formatted with one code per line/row in the source document.

<img src="https://mintcdn.com/repdata/F7AD5oQZ8UbX4M_Z/public/sightx/knowledge-base/disqualify-respondents-based-on-postal-code-screenshot-2026-03-04-at-3.55.04-pm-1.png?fit=max&auto=format&n=F7AD5oQZ8UbX4M_Z&q=85&s=7eb0eee33a2500b865791496a0724b9a" alt="Screenshot 2026-03-04 at 3.55.04 PM 1" width="670" height="268" data-path="public/sightx/knowledge-base/disqualify-respondents-based-on-postal-code-screenshot-2026-03-04-at-3.55.04-pm-1.png" />

4\. In the "Skip to" section, select **Disqualification** from the list.

<img src="https://mintcdn.com/repdata/F7AD5oQZ8UbX4M_Z/public/sightx/knowledge-base/disqualify-respondents-based-on-postal-code-group-5.png?fit=max&auto=format&n=F7AD5oQZ8UbX4M_Z&q=85&s=fa8465694c5970928a841cb42bb9ff38" alt="Group 5" width="670" height="267" data-path="public/sightx/knowledge-base/disqualify-respondents-based-on-postal-code-group-5.png" />

5\. Click the check mark on the bottom right to save the logic.

<img src="https://mintcdn.com/repdata/F7AD5oQZ8UbX4M_Z/public/sightx/knowledge-base/disqualify-respondents-based-on-postal-code-screenshot-2026-02-26-at-7.29.40-am-1.png?fit=max&auto=format&n=F7AD5oQZ8UbX4M_Z&q=85&s=40800afdfd53d7648fcfa32f6677c20e" alt="Screenshot 2026-02-26 at 7.29.40 AM 1" width="670" height="246" data-path="public/sightx/knowledge-base/disqualify-respondents-based-on-postal-code-screenshot-2026-02-26-at-7.29.40-am-1.png" />\
This will ensure that respondents who enter postal codes that aren’t on your list will be disqualified from the survey.
